Terms of service

Welcome to Plumbfectionist Plumbing ("we," "our," or "us"). By accessing or using our website (the "Site") or engaging with our services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site or services.

These Terms of Service are subject to change at any time. The updated terms will be posted on this page with the effective date.

1. Scope of Services

Plumbfectionist Plumbing offers professional plumbing services for residential, commercial, and industrial clients. Services include, but are not limited to, plumbing repairs, installations, maintenance, and diagnostics. Detailed service descriptions are available on our Site or upon request.

2. Booking and Payment

2.1 Appointments

  • Appointments for plumbing services can be scheduled through our Site, by phone, or email. Availability is subject to confirmation.

2.2 Quotes

  • Any quotes provided are estimates based on the information supplied at the time of inquiry. Final costs may vary depending on the complexity or scope of work.

2.3 Payment

  • Payment is required upon completion of services unless otherwise agreed. We accept various payment methods, which will be communicated at the time of booking.

  • Late payments may incur additional fees.

3. Cancellation and Rescheduling

3.1 Cancellation Policy

  • Customers may cancel their appointment by providing at least 24 hours' notice.

  • Cancellations with less than 24 hours' notice may incur a cancellation fee.

3.2 Rescheduling

  • Customers can reschedule their appointment subject to availability. We will do our best to accommodate your preferred time.

4. Use of the Website

4.1 Website Content

  • The content on our Site, including text, images, and logos, is for informational purposes only and may not be copied, distributed, or used for commercial purposes without our prior written consent.

4.2 User Conduct

  • You agree to use the Site only for lawful purposes. You must not:

    • Post or transmit harmful, defamatory, or objectionable content.

    • Attempt to access restricted areas of the Site or interfere with its operation.

5. Liability

5.1 Limitation of Liability

  • While we strive to provide high-quality services, we are not liable for:

    • Indirect, incidental, or consequential damages.

    • Issues arising from misuse or improper maintenance of plumbing systems.

5.2 Service Guarantees

  • Our services come with applicable warranties as required by law. Specific details of any warranty will be provided in your service agreement or invoice.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or practices of these external sites. Your use of third-party links is at your own risk.

7. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our Site, you consent to the practices described in our Privacy Policy. Read our Privacy Policy here.

8. Termination

We reserve the right to terminate or suspend your access to our Site or services at any time, without notice, if you breach these Terms of Service or engage in unlawful conduct.

9. Governing Law

These Terms of Service are governed by the laws of [Your Jurisdiction]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in State of New South Wales.

10. Contact Us

If you have any questions about these Terms of Service, please contact us:

Plumbfectionist Plumbing
+61 478 107 598
info@plumbfectionistplumbing.com.au